The administrator of Adobe Studying Supervisor (ALM) has quite a few tasks, every essential for guaranteeing a seamless studying expertise. So, a deeper understanding of the product eases the administrator’s day-to-day work. One of many elements amongst is bringing customers contained in the ALM LMS by means of CSV bulk add or connectors like Workday, ADFS, FTP, and so forth. (automated add). Throughout this course of, a number of frequent challenges come up, and as an administrator, it’s critical to take corrective steps to resolve them.
This text explains the doable causes and methods to resolve the errors arising throughout person add. Under are the errors lined on this article:
- “Error: Automated CSV processing failed. Error: Duplicate person ‘person electronic mail’ already current within the system.”
- “Error in import/export of the info for object: 10001 and connector: FTP-connection-1901 null.”
- “CSV processing failed. Please add once more. ERROR_OTHER”
- “CSV processing failed. Please add once more.”
- “Error: CSV processing failed. Please add once more. Information truncation: Information too lengthy for column “first_name’ at row 1”
Directors and Integration directors
Duplicate person error: “Error: Automated CSV processing failed. Error: Duplicate person ‘person electronic mail’ already current within the system.”
This error happens when the person already exists within the ALM account (both electronic mail tackle or UUID is current), and under are the doable choices for correction.
- Test if UUID (person distinctive ID) is enabled within the ALM account. You may examine this by navigating to Directors > Customers > Inside customers > Click on on edit on any person > Test the UUID area is accessible.
- Accounts with UUID enabled: Confirm if UUID for the person has already been used earlier than or if incorrect UUID is handed in CSV for an present person. Right the CSV and re-upload to keep away from the error.
- Accounts with UUID not enabled: Confirm if the person is already added as a supervisor of an exterior profile (you possibly can change the supervisor and add the person as an inner person). Additionally, If the person was purged (watch for the purge course of to finish), re-upload the person after the method.
- Observe: We advocate to not purge any customers in ALM
CSV add Subject by means of auto import – “Error in import/export of the info for Object: 10001.”
This error from automated person import happens as a result of following causes:
- Make sure the CSV file is within the appropriate folder (FTP > Import folder) earlier than the sync time configured on ALM. ALM picks the file from the import folder; if the file is lacking, it is going to throw an error as null. Therefore, it’s advised to not change any auto-created folder names.
- The mapping ought to executed appropriately (for the FTP connector, navigate to the Integration Admin web page > FTP connector > Inside customers > Column mapping ). After mapping precisely, run on-demand. The system should map CSV columns with ALM fields to determine the info and full the import.
- Test if a number of connectors are enabled for CSV import. You will discover this underneath the info sources part.
- Attain out to ALM Assist (firstname.lastname@example.org) if the difficulty persists.
Error-Different | Situation: Whereas mapping the columns throughout CSV add, the primary column shows a particular character
One of many causes of the error is because of CSV formatting and particular characters included within the CSV.
- Make sure the CSV is saved in UTF-8 format.
- You may examine for errors utilizing CSV validator. (An in depth doc on find out how to use CSV validator might be linked to the weblog quickly)
- Test for particular characters related to the CSV and take away the particular characters.
- Save the edited file and re-upload.
Consumer CSV bulk uploads fail with no particular error message | “Error: CSV processing failed. Please add once more”.
One of many causes of this error is additional columns in CSV with out header names. Under are troubleshooting steps you may strive:
- Validate the .csv by way of csv validator and rectify errors.
- If there aren’t any errors upon validation. Please examine if there are additional columns with out headers within the CSV.
- Take away these extra columns, add the header title, and add the brand new CSV (guarantee mapping is completed for the brand new column for auto-import)
Information Truncation | “Error: CSV processing failed. Please add once more. Information truncation: Information too lengthy for column “first_name’ at row 1″
- This error is triggered if information within the talked about column exceeds the character restrict outlined for the column.
- Test the column talked about within the error and alter the worth to shorter appropriate information.
- Save and re-upload