Customers generally misread information/numbers proven within the studying abstract.
A supervisor can view details about his/her direct or oblique staff as a abstract.
The supervisor can filter the report based on ranges like “This Month,” the “Final three full months,” and the “Final 12 full months”.
Steps to resolve the difficulty:
Steps to be carried out by Agent:
- Login as Supervisor
- Go to Studying Abstract
- Choose the required interval
This Month – refreshes on daily basis (for each 24 hours)
Final 3 Full Months – refreshes each month
Final 12 Full Months – refreshes each month
This isn’t real-time information. The info is introduced relying on the chosen filter.
Refresh intervals and timings are introduced on the finish of the web page. Please consult with the beneath screenshot.
References Materials (If Any): https://helpx.adobe.com/captivate-prime/user-guide.html/captivate-prime/managers/feature-summary/reviews.ug.html
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